Effective Date: 01-06-2023

At Where2Go.co.za, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data when you use our web app. By accessing or using Where2Go.co.za, you consent to the practices described in this policy.

 

1. Information We Collect:

1.1 Personal Information: When you use Where2Go.co.za, we may collect the following personal information:

• Name
• Email address
• Profile picture
• Gender
• Date of birth
• Geographic location

1.2 Login via Google and Facebook: When you choose to log in to Where2Go.co.za using your Google or Facebook account, we may collect certain information from these platforms as authorized by you, including:

• Basic profile information (name, email address, profile picture)
• Access token or similar authentication credentials

Please note that we do not store your Google or Facebook account passwords. We only receive the information you provide through these platforms for authentication purposes.

 

2. Use of Information:

2.1 Providing Services: We use the collected information to provide you with the services offered by Where2Go.co.za, including:

• Creating and managing your account
• Facilitating social interactions with other users
• Displaying personalized content and recommendations
• Processing transactions and bookings
• Responding to your inquiries and providing customer support
• Sending you important notifications about our services

2.2 Improving Our Services: We may use the information to analyze usage patterns, conduct research, and improve our web app’s functionality, performance, and user experience.

2.3 Marketing and Communication: With your consent, we may use your email address to send you promotional materials, newsletters, and updates about our services. You can unsubscribe from these communications at any time by following the instructions provided in the email or contacting us directly.

 

3. Information Sharing:

3.1 Service Providers: We may engage third-party service providers to perform various functions necessary to operate our web app. These service providers may have access to your personal information but are contractually obligated to use it solely for the purpose of providing their services to us.

 

3.2 Legal Compliance and Safety: We may disclose your personal information if required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also disclose information to protect the security or integrity of our web app, investigate potential violations, or address fraud, security, or technical issues.

 

3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity or parties involved as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs, and any subsequent processing will be governed by the acquiring entity’s privacy policy.

 

4. Data Security:

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

5. Your Rights:

You have certain rights regarding your personal information, including:

• Access and Portability: You have the right to request access to the personal information we hold about you and the right to receive it in a structured, commonly used, and machine-readable format.
• Correction and Deletion: You can request to correct or update any inaccuracies in your personal information or ask us to delete your personal data, unless we are required to retain it for legal or legitimate business purposes.
• Marketing Communications: You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.
• Account Termination: You can request to terminate your where2go.co.za account at any time.

To exercise your rights or if you have any questions or concerns about our privacy practices, please contact us using the information provided in the “Contact Us” section below.

 

6. Children’s Privacy:

Where2Go.co.za is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove that information from our systems.

 

7. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website or by email. Your continued use of Where2Go.co.za after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

 

8. Contact Us:

If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us at: [email protected] 

Please allow up to seven days for us to respond to your inquiries.